Government
Link:Q has partnerships with more than 350 government-related organisations throughout Australia, with each individual service following a customised call handling procedure provided by the clients, with an in-depth step-by-step protocol to ensure that calls are routed to the appropriate person in a prompt and efficient manner.
To make your job easier, Link:Q are available 24x7x365 to assist your business needs,supplying call answering, communications and outsourcing needs, with every call being monitored and tracked. This information can be used for reporting purposes against community driven KPI's.
Link:Q provides call centre services to a variety government areas include:
- Ambulance Communication & Co-ordination
- Animal Rescue, Parks & Wildlife Services
- Government Emergency Response & Human Services
- Parliamentary Services
- Industry Monitoring
- Local Councils
- Local Rescue Squads
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- Metropolitan & Rural Fire Units
- Occupational Health & Safety Services
- Government Initiatives – i.e. health initiatives
- State Emergency Services
- Tourism Services
- Utility Services
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For further information regarding our government services please click here
Link:Q Goverment Extranet Site