Front Desk Plus
Link:Q Front Desk + gives you all the benefits of a Link:Q Front Desk but with the ability to list up to 20 staff members, each with their own choice of message delivery (e-mail, fax, pager or mobile phone).For each contact listed there can be a customised closing phrase eg "Thank you for calling the credit department" or "Your call will be returned within 24 hours".
As with all Link:Q's services, each contact has the choice of any or all of our message delivery methods.
The benefits of a Link:Q Front Desk Plus Service are:
- Choice of up to 20 staff members can be listed as contacts
- Ensure that you never miss a message or receive messages where you don't have details of the caller
- Customise how our agents answer and close your calls
- Supply important information eg opening hours, website, contact numbers and location
- Ask additional questions to track campaigns and sales initiatives
